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restaurant sitting layout

WAITER CALLING SYSTEM FOR RESTAURANT

What are the advantages of using a waiter calling system in a restaurant?

waiter calling system button in the restaurant
Restaurant Calling System Monitor
Watch Wireless Calling System

Press the bell button to summon a waiter. Using a waiter-calling system in a restaurant has many advantages, and it is particularly suitable for restaurants with certain characteristics:

 


1. Fine Dining Restaurants

In upscale dining environments that prioritize attention to detail and personalized service, a waiter-calling system can improve service efficiency by ensuring that waitstaff are readily available to meet diners' needs promptly.

 


2. Large Restaurants

Restaurants with large seating capacities or multiple dining areas can utilize a waiter-calling system to manage service across all areas with a rapid response. This helps ensure that customers in all areas receive timely assistance.

 

 

3. Busy Restaurants

Restaurants with high customer volumes, especially during peak hours, can use a waiter-calling system to simplify staff coordination and minimize wait times for customers. This is especially important for popular restaurants where long wait times can deter potential customers.​

4. Outdoor or Terrace Restaurants

Restaurants with outdoor seating, where service staff may not always be visible or audible to customers, can use a waiter-calling system to enhance the customer experience by ensuring prompt and attentive service.

5. Buffet or Self-Service Restaurants

While these types of restaurants may not require a waiter-calling system, they can still utilize one to provide assistance with refilling drinks, clearing tables, or attending to customer needs.​

6. Specialty or Theme Restaurants

Restaurants that offer unique dining experiences, such as themed restaurant concepts, can increase staff flexibility and mobility with a waiter-calling system that complements the overall theme and ambiance.

Ultimately, the suitability of a waiter-calling system depends on the specific needs and operations of each restaurant. Whether it's improving efficiency, increasing customer satisfaction, or differentiating your restaurant from the competition, a well-chosen Waiter Calling System can be a valuable asset to any restaurant.

waiter calling system in restaurant.PNG

What do you need to consider when planning to use a waiter calling system?

1. Restaurant Capacity

Consider the size of your restaurant and the number of tables you have. Larger restaurants with more tables may require more devices to ensure all areas are thoroughly covered.

2. Peak Hours

Evaluate peak hours and busiest times at your restaurant. During peak hours, you may need more devices to handle increased traffic and demand.

 

3. Staff Size

Take into account the number of staff members you have on duty at any given time. Every staff member should have access to the device for efficient communication.

 

4. Layout and Design

Analyze your restaurant layout and design. If your restaurant has multiple floors, rooms, or outdoor seating areas, you may need additional equipment to cover those areas effectively.

5. Future Expansion

Think about any plans for future expansion. If you anticipate expanding your restaurant or adding more tables, it's a good idea to invest in a system that can accommodate future needs.

Once you have assessed these factors, you can calculate the number of devices needed by considering the coverage area of each device, the number of staff who need access to the system, and the layout of your restaurant.

 

Additionally CALLCO offers consultation or assistance in determining the appropriate number of devices based on your specific needs.

What are the features and configurations of a Wireless Calling System?

The Wireless Calling System for restaurants is designed to optimize communication and service efficiency. The system offers configurations that can be tailored to operational needs, including:

1. Many-to-One Configuration

*Example application:* In a restaurant with 50 tables equipped with call buttons, when a guest presses the button, the monitor displays the number of the table requiring assistance.


2. Many-to-Many Configuration
*Example application:* In a restaurant with 50 regular tables and 10 VIP rooms, each area is equipped with a call button connected to 10 staff watches. When the button is pressed, all watches display a notification from the associated table or room.

 

Personalization for Specific Needs

The system also allows for further customization. For example, the call button in the VIP room can be set to connect only to the staff watch assigned to that area, ensuring a more targeted and professional response.

What are the main components of a Wireless Calling System?

The Wireless Calling System works by using radio signals to connect transmitter and receiver devices. The main component of the waiter calling system is a button, which functions as a transmitter and transmits a signal to a monitor, which acts as a receiver and activates notifications.

How far is the signal range of the wireless calling system?

The signal range can reach up to 30 meters in open spaces or in areas without obstructions. If you need a stronger signal, you can add a repeater to boost the signal.

 

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